Privacy Policy.

At The Luxe Lift ("we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or use our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you make enquiries, book services, or contact us, including:

• Full name
• Email address
• Phone number
• Booking or service-related details

Automatically Collected Information

When you browse our website, we may automatically collect certain information such as:

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process bookings and service enquiries
• Communicate with you regarding our services
• Improve our website and customer experience
• Send service updates or promotional communications where permitted
• Maintain website security and prevent fraud

3. Cookies Policy

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience. You can manage or disable cookies through your browser settings, however some website features may not function properly.

4. Sharing of Information

We do not sell or trade your personal information. We may share your data only with trusted service providers assisting in operations, or with legal or regulatory authorities when required by law.

All third parties are required to keep your information secure and confidential.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information. However, no online transmission or storage system is completely secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil service purposes, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

Depending on applicable data protection laws, you may have the right to access your personal data, request correction or deletion of your data, or withdraw consent for data processing.

To exercise these rights, please contact us using the details below.

9. Children's Privacy

Our services are not intended for individuals under the age required by applicable law. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.